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Acuity Scheduling Review (2026)

4.6RatingBest for: consultants, coaches, and service providers who want intake forms, packages, and flexible booking flowsStarting price: From ~$16/mo
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Quick verdict

Our take in a nutshell.

Acuity gives you the usual scheduling basics—calendar sync, booking links, reminders—plus forms and questionnaires that run before or after booking. You can sell packages (e.g. five sessions), offer group classes, and collect payment at the point of booking. That makes it a strong fit for coaches, consultants, and service businesses that want the client to complete intake or pay upfront.

We like Acuity for its flexibility. Multiple staff and locations are supported; you can customize branding, emails, and the booking flow so it matches your practice. The tradeoff is that the interface has more options than Calendly, so setup can take a bit longer. Once configured, clients get a cohesive experience from booking to reminder to follow-up.

Pricing is higher than Calendly or Setmore, but you’re paying for built-in forms, packages, and payment tools. If you only need 'pick a time' and don’t care about intake or packages, a simpler tool may be enough. If you want one place to run the full booking and pre-session workflow, Acuity is among the best.

Rating breakdown

How we scored this product.

  • Features

    4.7

    Rich set: intake forms, packages, group classes, payments, and multi-staff/location. More customizable than most scheduling-only tools.

  • Pricing

    4.2

    Plans start around $16/month and scale with features. Not the cheapest, but good value when you use forms and packages.

  • Ease of Use

    4.4

    Powerful but has a learning curve. Once set up, the booking experience is smooth for clients.

  • Support

    4.5

    Knowledge base, email support, and helpful onboarding. Users generally report good experiences.

  • Integrations

    4.5

    Integrates with PayPal, Stripe, QuickBooks, Mailchimp, and many other tools so payments and marketing stay connected.

Pros and cons

What we liked and what to watch for.

Pros

  • Intake forms and packages out of the box
  • Good for consultants, coaches, and service businesses
  • Payments and flexibility without coding
  • Multi-staff and multi-location support

Cons

  • Pricing is higher than some alternatives
  • Interface can feel busy for very simple use cases

Who this software is best for

Ideal users and use cases.

Acuity is best for coaches, consultants, therapists, and service providers who want clients to complete intake forms, buy packages, or pay at booking. It fits practices that run one-on-one and group offerings and care about a polished, branded booking flow.

Who should avoid it

If you only need a simple 'pick a time' link and don’t use intake forms or packages, Calendly or Setmore may be easier and cheaper. Very large or multi-brand operations may need to evaluate enterprise options elsewhere.

Pricing overview

What to expect to pay.

Acuity’s plans start around $16/month and scale with features like intake forms, packages, and branding removal. Higher tiers add more staff, locations, and advanced options. No free plan, but a trial is typically available.

Entry tiers cover core scheduling and a limited number of staff; mid and upper tiers add more staff, locations, intake forms, packages, and payment options. Check Acuity’s site for current plan names and limits.

Acuity is usually more expensive than Calendly, Setmore, or SimplyBook.me. You’re paying for built-in forms, packages, and payment flows. If those matter, the price is justified; if not, a simpler tool may suffice.

Starting price: From ~$16/mo

Key features

What stands out.

  • Intake forms and questionnaires

    Collect client information before or after booking so you’re prepared for each session and can automate follow-up.

  • Packages and memberships

    Sell packages (e.g. five sessions) or recurring memberships so clients commit upfront and you reduce no-shows.

  • Group classes and events

    Schedule group classes with capacity limits and optional payment at booking.

  • Payments

    Accept payment via PayPal or Stripe at booking so you get paid before the appointment.

  • Multi-staff and locations

    Manage multiple staff and locations so each person or place has the right availability and services.

Integrations

Plays well with your stack.

Acuity connects to payment processors, accounting software, and email marketing so bookings and payments flow into your existing tools.

  • PayPal
  • Stripe
  • QuickBooks
  • Mailchimp
  • Google Calendar
  • Outlook
  • Zoom

Alternatives

Other options we review.

  • Calendly

    Simpler setup and lower cost for straightforward booking.

  • Setmore

    Free tier and lower cost for service businesses that need less customization.

  • SimplyBook.me

    More customization at a lower price point for salons and local services.

Compare Acuity Scheduling with other scheduling software

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Acuity Scheduling FAQs

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