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Smartsheet Review (2026)

4.4RatingBest for: teams that prefer spreadsheet-style project and work management and grid-based workflowsStarting price: From ~$7/user/mo
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Quick verdict

Our take in a nutshell.

Smartsheet uses sheets—grids with columns, rows, and formulas—as the core building block. You can add views (Gantt, card, calendar) on top of the same data, but the spreadsheet metaphor is central. That fits teams that already plan in Excel or Google Sheets and want more structure, automation, and collaboration without leaving the grid. Project tracking, request management, and operational workflows can all be modeled in sheets.

The learning curve is different from board-based tools like Trello or Monday. If you like spreadsheets, Smartsheet will feel familiar; if you prefer visual boards, Asana or Monday may be easier. Smartsheet is often used for project management, resource planning, and process tracking in the same platform.

Pricing is per user with several tiers. It competes with Wrike and Monday for mid-size and enterprise teams that need both project and operational flexibility. Compare with Wrike for more traditional PM depth or with Monday for a more visual approach.

Rating breakdown

How we scored this product.

  • Features

    4.5

    Powerful grid-based sheets with views, automations, and reporting. Strong for process and operations; can model many workflow types.

  • Pricing

    4.2

    Per-user pricing; competitive for the feature set. Higher tiers add more automation and governance.

  • Ease of Use

    4.2

    Familiar if you like spreadsheets; some learning curve for formulas and automation. Less intuitive than board-based tools for new users.

  • Integrations

    4.5

    Integrates with Microsoft 365, Google Workspace, Salesforce, Jira, and many others. Strong API and ecosystem for enterprise use.

Pros and cons

What we liked and what to watch for.

Pros

  • Spreadsheet-style sheets with formulas and automation
  • Multiple views (grid, Gantt, card, calendar) on the same data
  • Strong for process and operational workflows
  • Good reporting and request management

Cons

  • Grid-first model may not suit board-loving teams
  • Can feel complex for simple task tracking
  • Pricing adds up with more users and advanced features

Who this software is best for

Ideal users and use cases.

Smartsheet is best for teams that prefer spreadsheet-style planning and grid-based workflows. Process-heavy and operations-heavy teams get the most value—project tracking, resource planning, and request management can all live in sheets. It is less ideal for teams that want a simple, board-first experience.

Who should avoid it

Teams that strongly prefer visual boards over spreadsheets may find Monday or Asana easier. Very small teams with simple needs may prefer Trello or Basecamp.

Pricing overview

What to expect to pay.

Smartsheet uses per-user pricing with tiers that add more sheets, automation, and reporting. Entry tiers are often competitive; enterprise plans add governance and advanced features. Check current pricing for your team size.

Pro and Business plans add more automation, views, and integrations. Enterprise adds advanced security, audit, and admin. Compare tiers based on how many users and how much automation you need.

Smartsheet is often comparable to Monday or Wrike for mid-size teams. It can be more cost-effective than heavy enterprise PM tools when you want spreadsheet flexibility with structure and collaboration.

Starting price: From ~$7/user/mo

Key features

What stands out.

  • Sheets and grids

    Build sheets with rows, columns, and formulas. Same data can drive project tracking, request queues, and operational workflows.

  • Views

    Display sheet data as grid, Gantt, card, or calendar. Switch views without changing the underlying data.

  • Automation

    Automate alerts, approvals, and updates based on sheet changes. Reduces manual work for process-heavy workflows.

  • Reporting

    Build reports and dashboards from sheet data. Good for status, capacity, and operational metrics.

  • Request management

    Capture requests via forms and route them into sheets. Supports intake and workflow for operational and project work.

Integrations

Plays well with your stack.

Smartsheet integrates with productivity, CRM, and development tools so sheet data stays in sync with the rest of your stack. Strong API for custom and enterprise integrations.

  • Microsoft 365
  • Google Workspace
  • Salesforce
  • Jira
  • Slack
  • Tableau
  • Zapier

Alternatives

Other options we review.

Best Smartsheet alternatives — full comparison, pricing, and who each option suits.

  • Monday

    More visual and board-centric; good if you prefer boards over spreadsheets.

  • Wrike

    Traditional project and portfolio focus; good if you need PM depth without the grid model.

  • Asana

    List and board focus; easier for many teams to adopt than spreadsheet-style tools.

Compare Smartsheet with other project management software

See how Smartsheet stacks up head-to-head.

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Smartsheet FAQs

Quick answers.