4.6Free tierHubSpot
Best for: all-in-one
Free CRM and marketing hub.

If Freshsales isn't the right fit—because of pricing, focus, or ecosystem—these CRM alternatives offer strong options for sales teams.
Read our Freshsales review for full details on features, pricing, and pros and cons.
Who should switch and which alternative fits best.
Freshsales is strong for AI and value; alternatives include HubSpot for free CRM and marketing, Pipedrive for pipeline simplicity, Zoho CRM for value and free tier, Close for inside sales and calling, and Salesforce for enterprise. HubSpot and Pipedrive are common alternatives.
Common reasons teams look for a change.
HubSpot and Zoho CRM offer free CRM. Freshsales starts paid.
Pipedrive is pipeline-only without AI. Better if you want minimal complexity.
HubSpot and Salesforce have larger ecosystems. Compare integrations for your stack.
Editorially ranked alternatives we recommend.
4.6Free tierBest for: all-in-one
Free CRM and marketing hub.
4.5From $14.90/user/moBest for: pipeline
Pipeline focus without AI complexity.
4.4Free tierBest for: value
Full CRM and free tier.
4.5From $49/user/moBest for: inside sales
Built-in calling and email.
4.5From $25/user/moBest for: enterprise
Maximum scale and ecosystem.
Side-by-side at a glance.
| Software | Best for | Starting price | Standout feature | Review |
|---|---|---|---|---|
Freshsales | AI & value | From $15/user/mo | AI; communication | Read review |
HubSpot | all-in-one | Free tier | Free; marketing | Read review |
Pipedrive | pipeline | From $14.90/user/mo | Pipeline | Read review |
Zoho CRM | value | Free tier | Value | Read review |
Close | inside sales | From $49/user/mo | Calling | Read review |
Salesforce | enterprise | From $25/user/mo | Enterprise | Read review |
When to choose each alternative.
Best for pipeline
Pipedrive is pipeline-focused; compare features and price.
Best for enterprise
Salesforce scales to enterprise with maximum customization.
What to look for when comparing options.
HubSpot and Zoho CRM offer free tiers; Salesforce, Pipedrive, and others start paid. If you need zero upfront cost, narrow by free tier first.
HubSpot and Keap combine marketing automation and CRM. Pipedrive, Close, and Freshsales are sales-pipeline focused. Choose by whether you need marketing hub or just pipeline.
Copper is built for Google Workspace; Zoho fits the Zoho suite. If you live in one ecosystem, that may dictate the best CRM alternative.
Salesforce scales to enterprise with heavy customization; HubSpot and Zoho suit SMBs. Match the tool to your team size and admin capacity.
Pipedrive and Close are pipeline- and activity-focused. Monday CRM offers board-based flexibility. Choose by how structured your sales process is.
Head-to-head comparisons to narrow your choice.
More ways to explore.
Quick answers.