Quick verdict
How these two tools differ.
In side-by-side testing flows, Zenefits covers the same broad jobs: onboarding, PTO, time, benefits, and payroll. Buyers who optimize for total software spend often find Zenefits competitive, especially when bundling time and HR features.
Gusto still wins many head-to-head decisions on ease of use, support familiarity, and “it just works” payroll runs. That matters when turnover is low on the HR admin seat—you want software your bookkeeper already knows.
We recommend modeling both at your exact headcount with the payroll and benefits modules you need, then running a parallel pay run in demo or sandbox if available. Price alone should not override compliance comfort.
Comparison summary
Best for budget-led buyers
Zenefits
Zenefits competes aggressively on entry price and bundled HR.
Best for payroll-first UX
Gusto
Gusto remains the SMB benchmark for simple, reliable pay runs.
Quick decision guide
Which product fits your situation.
Choose Zenefits if:
- Budget sensitivity is high and module pricing favors Zenefits at your size.
- You want time and attendance tightly coupled with HR in one vendor.
- You are willing to trade a bit of polish for cost savings.
Choose Gusto if:
- You want the lowest-friction path for first-time payroll admins.
- Your accountant or finance lead prefers Gusto’s ecosystem.
- You value transparent tier pages over quote-only structures.
Ratings comparison
How we score each product.
| Category | Zenefits | Gusto |
|---|---|---|
| Ease of use | 4.3 | 4.8 |
| Value / entry price | 4.5 | 4.4 |
| Payroll reliability | 4.3 | 4.8 |
| Benefits administration | 4.3 | 4.6 |
Feature comparison
Side-by-side feature check.
SupportedPartial supportNot available
| Feature | Zenefits | Gusto |
|---|---|---|
| Payroll | Full-service | Full-service / integration |
| Benefits administration | Built-in or add-on | Built-in or add-on |
| Hiring & onboarding | Included or module | Included or module |
| Employee records & HR | Core | Core |
| Time & attendance | Strong module in platform | Included in broader HR suite |
| Brand / advisor familiarity | Growing | Very strong in SMB |
Pricing comparison
What to expect to pay.
Zenefits often advertises a low per-employee base with add-ons for payroll and benefits. Gusto typically uses a monthly base plus per-person fees with published examples. Compare all-in totals—including time tracking, onboarding, and state fees—not list prices alone.
Pros and cons
Strengths and trade-offs.
Zenefits
Pros
- Competitive entry pricing.
- Broad HR + payroll + time in one stack.
- Solid for cost-conscious SMBs.
Cons
- Some teams prefer Gusto’s UX.
- Module mix requires careful scoping.
Gusto
Pros
- Excellent SMB payroll UX.
- Strong support and ecosystem.
- Transparent tiers for many use cases.
Cons
- May cost more than Zenefits at some configurations.
- Not a PEO if you need co-employment.
Best for
Which tool fits your situation.
Best for price-sensitive all-in-one buyers
Zenefits fits when you want payroll and HR breadth and need the spreadsheet to work at your headcount.
Best for default SMB payroll
Gusto fits when you want the most straightforward path to compliant pay runs and employee self-service.
Alternatives
Other options we review.
RipplingHR, payroll, and IT when automation matters.
Read review →
BambooHRHRIS-first; pair with payroll separately.
Read review →More comparisons
Read full reviews
Dive deeper into each product.
For detailed ratings, features, and pros and cons, see our standalone reviews:
Best HR software guides
Find the right fit by use case or trade.
FAQs
Quick answers.

